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Corporate Information
Our Mission StatementAge Concern Birmingham is committed to improving the quality of life of older people, older disabled people, their carers and families, across all sections of the community by:
As the acknowledged leader in quality service provision for a diverse and ageing population, Age Concern Birmingham will exceed all expectations in a rapidly changing, challenging and competitive environment. Values StatementWe will:1. Respect the dignity and individuality of all clients, service users, staff members and volunteers and value their knowledge, skills and experience. 2. Provide and promote equality of opportunity in all aspects of our service and services, care and personal development. Diversity will be respected and welcomed, discrimination based on prejudice will not be accepted. 3. Share in providing and maintaining a working environment, which is healthy, safe and secure and we will have regard to our wider environment and our effect on it. 4. Involve our staff in decisions that effect their lives or work by appropriate consultation. Our underlying principles will be those of empowerment and this applies to all older people, our staff and to others with whom we come into contact. 5. Manage our resources with a shared responsibility to be prudent in the use of time and money and the resources contributed by our trustees, staff and volunteers. 6. Encourage a climate of open debate and discussion but will uphold the principle of confidentiality for all clients, volunteers and staff. 7. Encourage the sharing of good practice and the development of knowledge, skills and potential and will respect professional standards. 8. Each have a personal responsibility to be sensitive to the consequences of our actions on other people. Intimidation, verbal or physical abuse will never be accepted. 9. Work together in teams and in partnerships with other organisations when this will add value to the work we do. 10. Celebrate our successes and learn from our mistakes. We have a shared responsibility to continue to learn and improve as individuals and as an organisation. Our Diversity & Equality Commitment1. Statement Policy on Equal OpportunitiesPrejudice, ignorance, apathy and fear lead to discrimination. Discrimination denies our human dignity, our freedom to be ourselves, and our place in a free society. When even one person is deprived of these basic human rights, we are all diminished. Our service users: Age Concern Birmingham is committed to the welfare of all older people and their carers and to maintaining their individual dignity and their worth to society. It supports the proposed Commission for Equality and Human Rights that will help tackle ageism, as well as other forms of discrimination against older people. It also welcomes the new legislation introduced by government in 2006 to outlaw age discrimination in employment and adult education. It holds to the principle that all older people should receive equal rights but, in addition to this that the differences between people in terms of their age, gender and race should be recognised and respected. Our service users will also be made aware that they have an obligation not to discriminate. Our applicants and employees: This organisation aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion, ethnic or national origin, age, gender, gender reassignment or marital status, sexual orientation or disability. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated on the basis of their relevant merits and abilities. All employees will be given equal opportunity and access to training to enable them to progress both within and outside the organisation. This organisation is committed to a programme of action to make this policy effective and will bring it to the attention of all employees. All employees have a legal and moral obligation not to discriminate and to report incidents of discrimination against any individual or group of individuals. Any employee found to be discriminating will face disciplinary proceedings. 2. Statement Policy on Diversity Diversity means difference and people's differences can be many and varied [the following list is not exhaustive]:
This organisation recognises, respects and is striving for diversity. Individuals will not be perceived as speaking for a particular group and not having any other contribution to make. It holds to the principle that all employees should receive equal rights but, in addition to this, that the differences between people in terms of their gender and race should be recognised and respected. We will do this by valuing the varying qualities that different employees bring to the organisation, and strive to create an environment where everyone feels valued for their individual talents and where his or her skills and competencies are fully utilised. We believe that this will bring to our organisation a wide range of experience, ideas and creativity, whilst giving each individual a feeling of being enabled to work to their full potential. 3. Statement Policy on Age and the Workplace Employment Equality (Age) Regulations 2006 came into force on 1 October 2006, making it unlawful to discriminate against workers, employees, job seekers and trainees because of their age. Age Concern Birmingham, as a charity that specifically serves the needs of people over the age of fifty, has always been particularly aware of age discrimination and current policies and procedures reflect that awareness. Fairness at work and good job performance go hand in hand. Tackling discrimination helps to attract, motivate and retain staff and enhances our reputation as an employer. Eliminating discrimination helps everyone to have an equal opportunity to work and to develop their skills. Employees who are subjected to discrimination, harassment or victimisation may be unhappy, less productive and less motivated. Age Concern Birmingham will continue to seek to outlaw all forms of workplace discrimination on the grounds of age. We will not discriminate either directly or indirectly, or subject an individual to harassment or victimisation on the grounds of their age. We will avoid age discrimination by being age positive. Some of the ways are listed below and are not exhaustive:
4. Statement Policy on Cultural Awareness Cultural awareness and sensitivity entails developing an understanding of ethnic and national groups. It involves internal changes in terms of attitudes and values and a position of openness and flexibility. We know that cultural differences as well as similarities exist, without assigning values i.e. better or worse, right or wrong - to those differences. 5. Statement Policy on Promoting Race Equality Our commitment to diversity and equality is further strengthened by this specific statement on cultural awareness and racial equality. Racial harassment is defined as any form of behaviour that has the effect of intimidating, humiliating, ridiculing and/or undermining the confidence of a person or group of people due to their colour, nationality or ethnic group. Examples may include:
We expect all employees within our organisation to:
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