0121 362 3650

About Us

What we do

Age Concern Birmingham is a charity that is dedicated to providing a high quality service and has at its heart key values that it operates by. We have highlighted our mission statement and core values.

Our Mission Statement

To excel in all our endeavours to meet the needs of older people and others in need

Our Values Statement

We will:

  • Commit to safeguarding all vulnerable adults and children and promote their welfare and well being.
  • Respect the dignity and individuality of all clients, service users, staff members and volunteers and value their knowledge, skills and experience.
  • Provide and promote equality of opportunity in all aspects of our service and services, care and personal development. Diversity will be respected and welcomed, discrimination based on prejudice will not be accepted.
  • Share in providing and maintaining a working environment, which is healthy, safe and secure.
  • Commit to enhancing the environment and minimise any negative impact upon it.
  • Involve and engage with our clients and staff in decisions that affect their lives or work by appropriate consultation. Our underlying principles will be those of empowerment and enablement to all older people, our staff and to others with whom we come into contact.
  • Manage our resources with a shared responsibility to be prudent in the use of time and money and the resources contributed by our trustees, staff and volunteers.
  • Encourage a climate of open debate and discussion but will uphold the principle of confidentiality for all clients, volunteers and staff.
  • Encourage the sharing of good practice and the development of knowledge, skills and potential and will respect professional standards.
  • Each have a personal responsibility to be sensitive to the consequences of our actions on other people. Intimidation, verbal or physical abuse will never be accepted.
  • Deliver high quality services to meet identified needs and work together in teams and partnerships with other organisations when this will add value to the work we do.
  • Celebrate our successes and learn from our mistakes. We have a shared responsibility to continue to learn and improve as individuals and as an organisation.
  • Creating development opportunities that respond positively to life changes and people’s needs.

Home We Make A Difference

Our Community Centres

Hawkesley Community Centre, situated in Kings Norton is open 7 days a week and offers a diverse range of activities, ranging from arts and crafts to martial arts. We have spacious rooms for rent at competitive prices and are always looking to accommodate new activities.

Dance Tutors/Exercise Tutors we need you! Looking to start a new class in Kings Norton, we have space available. Why not drop in or give us a call on 0121 399 0122.

For a detailed programme of activities currently taking place please look at our Facebook page.

Rooms available to hire on a one off basis or long term. Facilities include newly refurbished large hall, small meeting rooms, kitchen and small garden area.

Our Staff

Age Concern Birmingham is only able to provide the comprehensive range of services it offers in the community thanks to the dedication and skill of our staff.
From our volunteers to senior managers we are all dedicated to ensuring we improve the quality of life for older people across Birmingham. Below are some of our team that is responsible for the delivery of Age Concern Birmingham’s services.

See more staff members using the dots below:

Becky Bews

Chief Executive

Becky joined Age Concern Birmingham in March 2014 as Director of Operations and Development, having previously worked with Birmingham Mind for 15 years.

Since joining the organisation Becky has lead on the development of existing and new services in both Age Concern Birmingham and Jubilee Citizens UK.

Shiela Sharman

Head of Finance

Sheila joined Age Concern Birmingham in October 2001 as Finance Manager and she had since progressed to Head of Finance. She has held this position since November 2009.

Tina Donovan

Birmingham Care Hub Manager

I became manager of the Carers services for ACB in October of 2008. Previous to this, I had had extensive experience in the provision of advice services in the Birmingham area as a member of the Irish Centres Advice and Support Team. I developed skills in complex issues regarding welfare benefits, housing, debt and advocacy work. In this role I was able to use and further develop my communication skills to use in a sensitive but effective approach in dealing with a wide variety of clients with varying circumstances, and in accessing and helping hidden and hard to reach vulnerable people.

Sue Fulford

Wellbeing Service Manager

June Richards

Finance Manager

I joined the charity in June 2012, I am part qualified accountant. My experience is varied gained mostly in Charities and Education, roles I have held range from Finance Manager, Project Accountant, Operations Manager.

Andy Foxall

Quality & Facilities Manager

I have worked for Age Concern Birmingham for four years and am proud to be a part of the Head Office staff who support our teams who provide such varied and useful services to people in the community which helps them retain their independence and enriches the quality of their lives.

Gemma O’Neill

Community Facilities Supervisor

I have been employed by ACB for just over 2 years, but have been in my current position of Community Facilities Supervisor at Hawkesley Community Centre for 7 years. Since working for ACB I have grown as an individual and feel more empowered to try new ideas. My qualifications include Playwork and Accounting.

Sharon McCabe

Moorfield Hall Community Centre Coordinator

I have 30 years experience of working in all areas of advice and information and have a wide network of contacts across the city. I have now expanded that knowledge and experience into the management of Moorfield Hall Community Centre. The centre is now becoming a vibrant source of activity and support for the local community. I have a diploma in counselling and community advice work. I am trained to level 6 in welfare benefit and debt advice.


The donation that doesn’t cost you a thing

Age Concern Birmingham have teamed up with advant~age a dedicated social enterprise, to offer products and services that make a donation to our charity once purchased.

As an Age Concern Birmingham supporter you can raise money as you buy products and services; from flowers to energy to financial services and many more. For each purchase a donation is made from the provider to us– so the donation comes at no additional cost to you.

Working with advant~age, Age Concern Birmingham can signpost you to products and services which are extremely competitive and all come from reputable providers who have been selected due to their ability to provide you with an excellent service.

For example; are you renewing your energy? If you buy your energy through advant~age, not only will you receive a competitive product but Age Concern Birmingham also receives a donation.

Click the link to discover the products and services on offer.