Information & Advice
We offer a wide range of advice, information and support on financial matters:
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Welfare benefits such as Income Support, Social Fund, Attendance Allowance, Incapacity Benefit, Disability Living Allowance, and NHS costs
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Reviews and appeals procedures for welfare benefits
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Council Tax payments
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Debt counselling, liaison with Bailiffs, advice on County Court procedures and individual support.
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Fuel bills and other household bills, including assistance with debt or arrears problems.
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Grants from local and national Charitable Trusts to individuals to help with expenses such as home repairs or medical costs.
We can help with advice on a range of needs and enquiries including:
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Age Concern Factsheets and help with where to find a variety of information
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Counselling and support for carers
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Support for people in cases of abuse of older people
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Advice on home energy.
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Befriending and counselling schemes to provide long term practical and emotional support.
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Assistance available from Social Services and other agencies, eg. home care
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Respite care or holidays
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Housing and/or repairs
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Residential and nursing home charging procedures
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Transport and equipment for people with disabilities.
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Legal advice and will writing service
Age Concern Birmingham is now an alternative office for the Pension Service. We are now able to verify official documents e.g. marriage certificates, birth certificates and process benefit applications in a quick and efficient manner.
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