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Person Centred Services

What are direct payments?
A direct payment is a cash payment given to you by your local authority following an assessment to help purchase the care and support you need.


How can I get a direct payment?
You will need to contact your local Social Services department who will arrange to come out and visit you. They will complete an assessment form called a “Community Care Assessment” with you.

What can I spend my direct payment on?
The money is for you to arrange services that will meet your assessed needs.  This can include employing people to support you with your care needs, to support you to live at home and to enable you to access community activities.

 

What can Age Concern Birmingham do for me?
  • We can support you to successfully manage your direct payment.
  • We can give you information and advice.
  • We can help you to advertise and recruit staff to support your needs.
  • We can provide you with all the necessary paperwork.
  • We can assist you in setting up a payroll service to ensure staff supporting you are paid appropriately  in line with all current  employment legislation.
  • We can help and advise you on what records you need to keep.
  • We will ensure that there is always someone to talk to about any issues you may have with your direct payment, your personal assistant or our payroll service.

Who do I contact if I would like some more information?
You can contact Age Concern Birmingham’s Person Centred Services Co-ordinator at:
 
198 Corporation Street Birmingham, B4 6QB  Tel:  0121 236 2197 
 
The Co-ordinator will arrange to come out and visit at a time that is convenient to you.
 
Our promise to you!
Age Concern Birmingham will support and guide you every step of the way until you feel happy and confident with the service. We can give you as little or as much support as you feel necessary.

So give us a call today if you think Age Concern Birmingham’s Person Centred service is right for you.
 





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