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Welcome to Age Concern Birmingham

Our vision is to excel in all our endeavours to meet the needs of older people and others in need. As those needs change during the current coronavirus pandemic, we are adapting our services to offer the best possible help, support and advice to individuals at this time.

Margaret’s Mission

We are delighted to announce that one of our Trustees, Margaret Birkett, has launched a fundraiser to help us to continue to provide support to our most vulnerable older adults at this time of crisis and beyond. ‘Margaret’s Mission’ will enable people to contribute to the work we are doing to support people and will help us achieve two fundamental aims:

• No older person should go a week without a friendly chat or a visit

• No older person should go without food

Please help us to make a difference and donate at or by using the button below. Alternatively, you can make a donation via the phone on 0121 362 3650 or by sending a cheque to Age Concern Birmingham. 76 – 78 Boldmere Rd, Sutton Coldfield, B73 5TJ.

Message from Becky Bews, CEO

COVID-19 has changed our everyday life and has affected each one of us in many ways. We’re all focused on how to best protect and support our families, friends, clients, work colleagues, employees  and the communities we live in.

Age Concern Birmingham has responded as best we possibly can to this fast-changing world we live in right now, by re-evaluating how we meet the needs of older and vulnerable people.

Management, leadership and front line service delivery at this time is uncertain, fast paced and ever changing, relying on us all putting ourselves in someone else’s shoes, having empathy and being honest about the decisions we make based on the information we have at that time.

As a charity supporting older people and others in need, it is now more than ever that our services are needed and our resilience is being tested.

We are proud to have adapted our services to offer a telephone support service, delivering emergency food supplies to those in need, offering a fresh meal service to the door and making calls to hundreds of isolated and lonely people to give reassurance and hope.

We will continue to adapt and offer our services to meet needs through COVID-19 via our team of committed staff and volunteers going the extra mile each day.

If you have received support from us please telephone us at 0121 362 3650 or email to share your stories of how our support has helped and we will share this through our social media and weekly newsletter.

You can also support the work of Age Concern Birmingham allowing us continue to provide much needed support to isolated and vulnerable people by making a donation.  Each bag of essential items we delivery to those in need costs around £12, please do give whatever you can to help us make a difference to as many people as possible during this difficult time.

You can make a donation to Age Concern Birmingham via PayPal using the Button below:

Support available during the Coronavirus Outbreak

We are offering a non-emergency telephone support line on Mondays to Saturdays 9.30am to 4pm to provide reassurance, advice and help to vulnerable members of the community. Well-being calls and the delivery of bags of essential food and non-food items to those in need can also be arranged via the support line. A meal delivery service is also on offer from the Communitea cafe in Sutton Coldfield, Erdington and Kingstanding.  All of the above can be accessed by calling 0121 362 3650.


Sutton Coldfield Together

Royal Sutton Coldfield Town Council and Age Concern Birmingham are working together with the Sutton Coldfield Charitable Trust, and voluntary, community and faith organisations across Sutton Coldfield to ensure that local residents in need are able to access the support and information they need during these unprecedented times.

A new Sutton Coldfield Together website has been created where help can be requested, and this also has the details of local organisations and groups offering support and services to those in need. You can access this here:​.

Coronavirus Updates

For the latest information and guidance on the coronavirus pandemic, please visit the government website here 

What We Offer

Community Hubs & Cafes

Communitea is our community cafe based at the front of the Age Concern Birmingham building in Boldmere. Information about our Community Centres also available here.

Go to Community Hubs & Cafes

Handyperson & Trusted Partners

Age Concern Birmingham works in partnership with a variety of different contractor to deliver quality, value for money trades people services to our clients.

Go to Handyperson & Trade Partners

Registered Home Care & Domestic

A Quality Care, Domestic and Wellbeing service offered to you in the comfort of your home. Our services offers a full range of personal care and domestic support to aid independence, this may also be in the form of a sitting service or support to attend appointments or activities.

Go to Registered Home Care & Domestic Service

Day Care Centres

4 Day Care Centres offering support five days a week situated in Sutton Coldfield Four Oaks, Shard End, Hall Green and Harborne. Our Day Care Services support older adults with long term health conditions including dementia. This service also offers valuable respite for carers.

Go to Wellbeing Day Care Centres

Planning for Later Life

Our partnership with McClure Solicitors allows us to offer you a wide range of free and value for money legal and support services.

Go to Planning for Later Life

Services and Support

From support to carers to financial advice, you will find a range of services and support that we offer.

Go to Services & Support