Our Mission Statement
to enrich the lives of older people and others in need through the range of services we offer
To make a positive difference, adding value to people’s lives by offering services to promote wellbeing and independence.
Everyone Counts – Caring – Promote Wellbeing – Work in partnership – Innovative
How We Make A Difference
Meet The Team
Age Concern Birmingham is only able to provide the comprehensive range of services it offers in the community thanks to the dedication and skill of our staff.
From our volunteers to senior managers we are all dedicated to ensuring we improve the quality of life for older people across Birmingham. Below are some of our team that is responsible for the delivery of Age Concern Birmingham’s services.
I joined Age Concern Birmingham in March 2014 as Director of Operations and Development, having previously worked with Birmingham Mind for 15 years. Since joining the organisation I have lead on the development of existing and new services in both Age Concern Birmingham and Jubilee Citizens UK.
Head of Finance
I joined Age Concern Birmingham in October 2001 as Finance Manager and have since progressed to Head of Finance. I’ve held this position since November 2009.
I joined the charity in June 2012, I am part qualified accountant. My experience is varied gained mostly in Charities and Education, roles I have held range from Finance Manager, Project Accountant, Operations Manager.
I have vast experience working within the voluntary sector facilitating and managing a wide and varied range of projects. I joined Age Concern Birmingham in October 2018 as Operations Manager.
Commercial & Administration Operations Manager
I joined the charity in 2015 and manage a number of services including the Communitea Café, charity shop, trusted tradesperson, Community Handyperson service and the commercial products. I always wanted to work for a charity as I thought it would be hard work but very rewarding, I was right, but the sense of satisfaction you get from helping people makes all the hard work worth it. I feel very lucky to have such a varied role and am very proud to work for Age Concern Birmingham.
Community Facilities Supervisor
I have been employed by ACB for just over 2 years, but have been in my current position of Community Facilities Supervisor at Hawkesley Community Centre for 7 years. Since working for ACB I have grown as an individual and feel more empowered to try new ideas. My qualifications include Playwork and Accounting.
Sutton Coldfield Neighbourhood Network Scheme Manager
I manage the Sutton Coldfield Neighbourhood Network Scheme, which is part of a new city wide initiative to support Birmingham citizens aged 50+ to lead independent, happy and healthy lives in their own homes and communities. As well as twelve years’ experience of working in the Third Sector, I am actively involved in a variety of groups and activities in my own community, and am a great believer in the power of people being connected to the place where they live and to each other”.
Day Care Services Manager
I started with Age Concern Birmingham as a senior day care assistant 10 years ago, I have worked my way up through the service to Day Services Manager which I have held for the past 7 years. I have seen many changes which has greatly benefited the organisation and appreciate the opportunity to support dedicated staff and volunteers with the running of wellbeing day centres, in turn this gives me pride and satisfaction knowing I’ve made a difference.
Moorfield and Befriending Co-ordinator
I have worked for Age Concern Birmingham since sept last year. It is my first job in over 10 years, where I have spent that time raising my 2 children. My previous position was Principal Officer for NCC and I have over 25 years’ experience of managing services in the health and social care sector.
Manager, Birmingham Carers Hub
I previously trained as a general nurse and later qualified as a Community and Youth worker. My career has been spent working for disability organisations in Birmingham. I started working at ACB in September 2018 and I love being part of the team.
Communitea Café Manager
Has a vast range of experience within business across a number of sectors. I joined Age Concern Birmingham in 2017 looking for a new challenge, My role is a rewarding one, it’s about making a difference to people’s lives.
Board of Trustees
Michael Malpas – Treasurer / Acting Chair
Michael has completed a level 7 diploma in strategic leadership and management from the Chartered Management Institute (CMI) and become a Chartered Manager. He was previously employed as a middle management officer with the Ambulance Service and NHS 111 Clinical Support Manager, with extensive experience in stakeholder involvement and project management/budgetary control.
For many years employed in the public sector, mainly in education. Now heavily involved with the management of Girl Guiding in Birmingham. Twenty four years has been served as a magistrate during which time some legal knowledge has been gained.
Hold degrees of Bachelor of Divinity and Doctor of Philosophy. Currently lectures at Staffordshire University
Safina is an experienced qualified social worker with a masters in Public health and a masters in business administration. She has worked in substantial experience of strategic roles in both NHS and LA managing operational and clinical services. She has experience at a regional level working across the West Midlands for ADASS as the carers lead publishing guidance on the Care Act as well as a Carers employer Pledge. She is currently working as an Interim Strategic Commissioner as well as undertaking some research with the London School of Economics on unmet needs.
A mixture of private and public sector experience across a variety of organisations, including banking and finance. Ex Human Resources and Estates Director of a special needs college, plus many years HR, development and change management experience in local government, mainly in education and children’s social care sectors. BSc Hons degree in psychology, a post graduate qualification in HR and accreditations in project, programme and change management. Currently a primary school governor and also spent some time as a full time carer to my mother.
Combined degree in Theology. Doctor of Philosophy and is currently the Director of AmbaCare Solutions CIC linking health and social care, housing and regeneration and is the founder of Dementia Diversity Xchange Network. He is a highly skilled professional, with extensive senior management experience within the statutory, public and voluntary sectors. As CEO of a Housing Group and an Urban Development Organisation. Developed general and special needs housing and social care schemes across the West Midlands. For the past 14 years, Jay has worked in the NHS across both the Acute and Primary Care settings
Qualified Engineer, 30 years in the Automotive Industry working with VM’s and Multinational Component Manufacturers. Public Governor UHB NHS FT, Chair of the ‘Friends of Good Hope Hospital,’ active supporter of various community groups.